Privacy Policy

Effective Date: 30 June 2021
Last Updated: 22 October 2025

Introduction
JAC Forklifts (“we”, “us”, or “our”) operates the website https://jacforklifts.co.za (“Site”). We are committed to protecting your personal information and complying with applicable data protection laws, including South Africa’s Protection of Personal Information Act, 2013 (“POPIA”).
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.
By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of personal information:

• Identity Information: First name, last name, company name.
• Contact Information: Email address, phone number.
• Technical Information: IP address, browser type, device information, pages visited, time spent on pages.
• Usage Data: Interaction with our Site, queries submitted through forms.

We collect personal information directly from you when you submit it through our Site, and automatically via cookies
and similar technologies.

2. Purpose of Collection
We collect and use personal information to:

• Provide, operate, and improve our Site and services.
• Communicate with you and respond to your inquiries.
• Send you service-related updates and marketing communications (only with your consent).
• Monitor and analyse usage trends to improve user experience.
• Comply with legal obligations and enforce our terms.

3. Consent
By providing us with your personal information, you consent to the processing of your information in accordance with this Privacy Policy and POPIA.
You have the right to withdraw your consent at any time. Please see “Your Rights” below.

4. Use of Cookies
We use cookies to collect technical and usage information. You can manage your cookie preferences through your browser settings.
Please note that disabling cookies may affect the functionality of our Site.

5. Sharing of Personal Information
We do not sell or rent your personal information.
We may share it with trusted third parties who assist us in operating our Site and providing our services, such as hosting
providers and analytics providers, under strict confidentiality agreements.
Where personal information is transferred cross-border (outside South Africa), we ensure appropriate protections are in place as required under POPIA.

6. Security Safeguards
We take reasonable, appropriate, and organizational measures to safeguard your personal information against loss,
misuse, unauthorized access, disclosure, alteration, and destruction.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
When no longer needed, information will be securely destroyed or de-identified.

8. Your Rights Under POPIA
You have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or outdated information.
• Deletion: Request the deletion of your personal information (subject to legal requirements).
• Objection: Object to the processing of your personal information.
• Complaint: Lodge a complaint with the Information Regulator (South Africa) if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details below.

9. Links to Other Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
Where appropriate, we may notify you by email or through a notice on our Site.

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: hitesh@avir.co.za
Phone: +27 (11) 494 4400
Postal Address: 2 Dame Street, Wadeville, Germiston, 1423